This accessibility statement pertains to the Hyvinkää Rental Housing service at https://hyva.fi/.
The website was published on May 06, 2024, and this accessibility statement was prepared on the same date.
The accessibility of the digital service provided by Hyvinkää Rental Housing largely complies with WCAG 2.2 AA-level criteria, with a few exceptions. Some issues are related to third-party add-ons. As the service is relatively new, ongoing development efforts are aimed at further improving accessibility.
However, there are some areas where accessibility requirements are not fully met:
1. Perceivable:
Videos lack captions, and there is no text alternative for video content. In some test cases, font sizes are defined using CSS with an absolute unit value, which may affect text enlargement in certain browsers.
Accessibility requirements not met:
- 1.2.1 Audio-only or Video-only (pre-recorded) (A)
- 1.2.2 Captions (pre-recorded) (A)
- 1.4.4 Resize Text (AA)
2. Operable:
Heading levels do not consistently follow the hierarchical structure on all pages. PDF files and forms are not accessible.
Accessibility requirements not met:
- 2.1.1 Keyboard (A)
- 2.4.6 Headings and Labels (AA)
3. Understandable:
No specific issues identified.
Accessibility requirements not met:
- None
4. Robust:
No specific issues identified.
Accessibility requirements not met:
- None
If you notice any accessibility shortcomings in our digital service, please inform us, and we will do our best to address them.
Contact Information:
Email: asiakaspalvelu@hyva.fi
Other Methods:
Phone service:
ma-pe 10-15
p. (019) 346 410
Feedback form:
Supervisory Authority
If you encounter accessibility issues on the website, please first provide feedback to us, the site administrators. We aim to respond within 14 days. If you are dissatisfied with our response or do not receive one within two weeks, you can file a complaint with the Southern Finland Regional State Administrative Agency (opens in a new window). The agency’s website provides detailed instructions on how to submit a complaint and how the matter will be handled.
Contact Details for the Supervisory Authority:
Southern Finland Regional State Administrative Agency Accessibility Monitoring Unit
Website: www.saavutettavuusvaatimukset.fi
Email: saavutettavuus(at)avi.fi
Phone: +358 295 016 000
